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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christopher. Robin

October 11, 2024

5  out of  5
rating by Christopher. Robin
"Not all Karen’s are bad I spoke with Karen she was super helpful answering all my questions and helped me with the hole process easy stress free super Satisfied with her customer service"
We responded:
"Christopher, thank you for your wonderful review! I'm glad Karen could assist you and make the process easy and stress-free. Your satisfaction with our customer service means a lot to us. If you have any further questions or need assistance in the future, we're here to help! - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Edwards Journey

October 10, 2024

5  out of  5
rating by Edwards Journey
"Recently switched over to State Farm because Katya showed me how she could actually increase my coverages while at the same time dropping my monthly payments saving me a ton on money on my auto insurance. She was very sweet and took the time to carefully explain everything. I’m glad I made the switch !"
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Janie Garza

September 30, 2024

5  out of  5
rating by Janie Garza
"Had a great experience with Katya from State Farm. Very knowledgeable and has alot of patience in explaining every question you ask."
We responded:
"Thank you, Janie, for sharing your positive experience with Katya! I'm glad to hear she was able to provide knowledgeable and patient assistance. We appreciate your feedback and are here for any future questions or needs you may have. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Omar Garza

September 24, 2024

5  out of  5
rating by Omar Garza
"Great group of people at this Agency.. Karen was extremely helpful as I transitioned over to my new policy answering all of my questions. Hassle free! 💯💯"
We responded:
"Omar, thank you for your fantastic review! I'm glad Karen could assist you smoothly during your policy transition and answer all your questions. We strive to make the process hassle-free for our clients. If you need any further assistance, our office is here to help. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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alejandra arredondo

September 20, 2024

5  out of  5
rating by alejandra arredondo
"Great customer service !! MAYRA helped me with my home and auto insurance !! She’s awesome !! I Definelty recommend her for your insurance needs. Which more insurance agents were like her ❤️"
We responded:
"Thank you, Alejandra! I'm glad to hear that Mayra was able to assist you with your home and auto insurance needs. We appreciate your recommendation and are grateful to have Mayra on our team. If you need any further assistance, feel free to reach out. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Dez Lynn

September 16, 2024

5  out of  5
rating by Dez Lynn
"The service here is great! I always try and ask for Karen, she always goes above and beyond for me. Her willingness to help me in any way she can is greatly appreciated! Thank you! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Dez! I'm glad you had such a positive experience with our service. Karen is indeed a valuable part of our team, and we're grateful for her dedication to helping our clients. Your appreciation means a lot to us. If you need any further assistance, we're always here to help. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Casi Diaz

September 13, 2024

5  out of  5
rating by Casi Diaz
"amazing customer service! Kathya was able to assist me with everything I needed to make sure I got the right policy for me. so happy I was able to make the switch over to state farm!"
We responded:
"Thank you, Casi! I'm glad to hear that Kathya was able to assist you with everything you needed and that you're happy with your decision to switch to State Farm. We appreciate your kind words and look forward to continuing to provide you with excellent service. If you have any further questions or need assistance, feel free to reach out to our office anytime. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Diana Palacios

August 30, 2024

5  out of  5
rating by Diana Palacios
"El servicio de l Karen Méndez Fue de lo mejor que esperaba"
We responded:
"Diana, muchas gracias por su comentario. Me alegra saber que Karen le brindó un servicio excelente. Estamos aquí para ayudarle con cualquier otra necesidad que tenga. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Jessica Gonzalez

August 30, 2024

5  out of  5
rating by Jessica Gonzalez
"Great service from Karen Mendez very professional and helpful she helped me maximize my savings"
We responded:
"Jessica, thank you for your wonderful review! I'm glad to hear that Karen provided you with professional and helpful service. It's great that she was able to help you maximize your savings. We appreciate your feedback and look forward to assisting you with any future needs. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Carlos Palacios

August 30, 2024

5  out of  5
rating by Carlos Palacios
"Muchas gracias por su Excelente trabajo . Gracias Karen Méndez por tu dedicación y ayudarme con todas las dudas que tenía . Mil gracias!!!!!"
We responded:
"Carlos, muchas gracias por tus amables palabras. Me alegra saber que Karen pudo ayudarte con todas tus dudas. Estamos aquí para asistirte siempre que lo necesites. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Mers

August 29, 2024

5  out of  5
rating by Mers
"La agencia de Gabriela da un excelente servicio. Karen me ayudó en todo el proceso de mis pólizas. 100% recomendado"
We responded:
"Mers, muchas gracias por su reseña positiva. Me alegra saber que Karen pudo asistirle tan bien con sus pólizas. Estamos siempre aquí para ayudarle con cualquier necesidad futura. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Hanna Castro

August 29, 2024

5  out of  5
rating by Hanna Castro
"Tuve una experiencia muy agradable, sencilla y eficaz con el equipo de Gabriela, Kathya González fue la asesora que estuvo a la mano conmigo para poder llegar a un plan de seguro para mi auto. Agradezco al equipo y a Kathya por el apoyo, lo recomiendo totalmente. Hubo un excelente trato al cliente y obtuve un seguro más económico que en otras opciones."
We responded:
"Hanna, gracias por compartir tu experiencia. Me alegra saber que Kathya y nuestro equipo pudieron asistirte de manera eficaz y sencilla. Nos enorgullece ofrecer un excelente trato al cliente y opciones de seguro accesibles. Estamos aquí para cualquier necesidad futura que tengas. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Pamela Mata

August 29, 2024

5  out of  5
rating by Pamela Mata
"Impresionante servicio al cliente, me atendió Karen Méndez, disfruta de su atención y paciencia al ayudarme con una cotización de carro."
We responded:
"¡Nos encanta ver reseñas como esta! Gracias Pamela, por tomarse el tiempo para contarnos su experiencia con Karen. ¡Esperamos poder ayudarla a satisfacer sus necesidades de seguro en los próximos años! - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Jessica Palacios

August 28, 2024

5  out of  5
rating by Jessica Palacios
"Excelente servicio con Karen, se encargó de darme una cotización con mucha paciencia y profesionalismo. Gracias !"
We responded:
"¡Gracias por su reseña excepcional, Jessica! Karen es una parte importante de nuestro equipo y nos complace saber que ella pudo ayudarle con sus necesidades de seguro. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Ulysses Davila

August 12, 2024

5  out of  5
rating by Ulysses Davila
"Excelente servicio, muy amables todo el tiempo"
We responded:
"Hola Ulysses, Gracias por su comentario! Me alegra saber que recibio un excelente servicio y que nuestro equipo fue amable contigo. Estamos aquí para ayudarle con cualquier cosa que necesite. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Alyzza Gurrola

July 19, 2024

5  out of  5
rating by Alyzza Gurrola
"Kathya was so awesome and helped me lots! Highly recommend! 🤓"
We responded:
"Hey Alyzza! Thanks so much for the awesome review! I'm glad Kathya could help you out. If you need anything else, we're here for you. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Mike Devine

July 2, 2024

5  out of  5
rating by Mike Devine
"Awesome customer service from Gabby and the whole A-team!"
We responded:
"Thank you for the awesome feedback, Mike! We're thrilled to hear you had a great experience with Gabby and the team! We're grateful for your kind words and look forward to assisting you in the future. Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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JOSE OLIVA

June 27, 2024

5  out of  5
rating by JOSE OLIVA
"Karen Mendez Gonzalez provided us with excellent service, & was extremely helpful! She was professional, patient, & informative. She helped us get our homes & 3 vehicles switched over to State Farm & made the process quick & simple! Thank You Karen! 👍🏼"
We responded:
"Jose, I'm thrilled to hear that Karen provided you with excellent service and made switching your homes and autos to State Farm quick and simple! Her professionalism, patience, and informative assistance are truly appreciated. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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David Garza

June 27, 2024

5  out of  5
rating by David Garza
"My family has trusted Gabriela Guerra insurance for years and have always delivered excellent service! The staff is friendly and quick to respond any questions or concern. Kathya has been a tremendous help recently in switching our home insurance- so easy!"
We responded:
"Thank you, David, for sharing your positive experience with our team! I'm pleased to hear that Kathya provided excellent service in switching your home insurance. We're grateful for your trust in our agency and look forward to assisting you with any future insurance needs. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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rosie fonseca

June 27, 2024

5  out of  5
rating by rosie fonseca
"I was assisted by Karen Mendez. She gives outstanding service and is knowledgeable and available. Thank you K!!! Thank you G. Guerra State Farm ❣️"
We responded:
"Thank you, Rosie! I'm pleased to hear that Karen provided outstanding service. We appreciate your positive feedback and are grateful for your trust in our office. Looking forward to assisting you further! - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Mary Delosreyes

June 26, 2024

5  out of  5
rating by Mary Delosreyes
"I had a great agent help me get my auto and life insurance at a very reasonable rate she was kind and we did everything over the phone that's a plus for me thank you Kathya!!!"
We responded:
"Mary, I'm thrilled you had a great experience getting your auto and life insurance at a reasonable rate over the phone with Kathya! I'm pleased to hear you found our service convenient and efficient. Thank you for choosing our office for your insurance needs! Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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The 956 United Office

June 17, 2024

5  out of  5
rating by The 956 United Office
"The staff at Gabby Guerra’s office has been amazing. They’re very accesible when it comes to taking care of me and my family."
We responded:
"Thank you for your glowing review! We're pleased to hear that our team has been amazing in taking care of you and your family. Providing accessible and top-notch service is our priority, and we're grateful for your positive feedback. Please feel free to reach out for any insurance needs in the future! - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Matthew Castillo

June 12, 2024

5  out of  5
rating by Matthew Castillo
"I’ve Been with Gabriela Guerra State Farm for the past 5 years and she has been with me every step of the way. Quick communication and assistance in any situation. Auto insurance and homeowners insurance is top quality. Lidia and the rest of the office is such a great help to me when I have any questions and make sure to get what I need as quickly as possible."
We responded:
"Matthew, we're happy to have been your insurance agency for the past 5 years! We're pleased to hear you find our auto and homeowners insurance top quality. Lidia and the team are grateful for your kind words and are always here to assist you promptly. Looking forward to many more years of serving you! - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Alexis Ruiz

June 10, 2024

5  out of  5
rating by Alexis Ruiz
"Amazing service with car quotation & life insurance. Kathya was very informative. She was extremely patient and understanding of my busy work schedule. Extremely simple process. Thank you Kathya for making this first experience a smooth one!"
We responded:
"Alexis, your review means a lot to us! I'm pleased to hear that Kathya provided amazing service with your auto insurance quote and life insurance needs. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Jesse salazar

June 7, 2024

5  out of  5
rating by Jesse salazar
"Gabriela and her office have great customer service and always available to help when needed."
We responded:
"Jesse, we're pleased to hear you find our office to have great customer service and always available to help! Ensuring your satisfaction and providing excellent service is our top priority. Thank you for recognizing our team's dedication. We're here for you whenever you need assistance! - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"